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Just got back from my cruise to the Bahamas, CocoCay and Key West and had a blast!!! Can't wait to plan my next vacation... Tawyaina B. Royal Caribbean Suzanne is amazing. Professional service and advice. Always ready to help out and listen to her client's needs. Highly recommended!
Sally G. Mexico |
Suzanne truly made our honeymoon perfect from start to finish!! She was so helpful and understanding when helping us pick a destination and resort, and she was genuinely interested in what we were looking for, and stayed within our budget. I was really wishy-washy about what I wanted and where to go and Suzanne was nothing but patient and a pleasure to speak with. Plus, she was extremely responsive to emails, which I love. She even answered our questions and helped us out while we were in mexico, and then continued to help (when I thought I left my glasses at the resort) even after the honeymoon. I will absolutely be using her services for our next trip! I'm already counting down the days to Paradise. Kaela L. Riu Palace Penisula |
"Suzanne is the best around! Ran into a few bumps but she was there every step of the way to help us out! I highly recommend her and can't wait to book my next trip!! "
Amy S. Beaches Negril |
Thank you so much Suzanne for sending me and my bestie to such a great place. Breathless punta cana was amazing and its all thanks to u for the wonderful recommendation ;) you were so helpful in contacting cheap Caribbean and the hotel directly 4 me, as well as dealing with getting our reservations with delta all squared away!! I appreciate ur prompt response to all my questions and concerns and being available 4 help at any time. Cant wait to go back and for sure we will book with you!! All ur assistance is greatly appreciated! ! Stephanie V. Breathless Punta Cana |
Suzanne was a god send to me when I decided to plan a family vacation. She worked to find a wonderful relaxing resort where I can enjoy spending time with my family. Suzanne arranged for my son and his wife to fly from Illinois and meet my Daughter and her fiancé and myself and husband... We then all flew together to Jamaica. She also found a very reliable and wonderful company to take us to and from the airport and we were able to book various excursions with Dudley of Big Ship Tours. I highly recommend if you are going to Montego Bay or Negril look him up.... Dudley and his fellow tour guide Germaine were always on time, friendly, and fun.... Thank you Suzanne for all your assistance in our vacation and I will be talking to you soon to plan my next vacation...
Cindy F. Grand Pineapple Negril I recently traveled on a Disney Cruise that Suzanne Pike booked for me! My 9 year old daughter, my mother and I decided on the Disney Wonder traveling from Miami on a 4 day cruise to Castaway Cay, Nassau and Key West. We traveled during President's week while my daughter was off from school.
Let me start by saying I am a very inexperienced traveler. I have no experience booking flights, no clue about down payments, final payments, etc. Upon making the decision to go on the cruise it was a no-brainer to go through Suzanne because she is such a great agent and a great friend. The amount of information and research Suzanne did to get my cruise booked was extensive. She left no stone unturned. She booked convenient times for flights, booked the hotel at the Miami airport so no additional fees would be incurred for travel to the port. Reviewed the additional information from the cruise line to find that we could have a Disney Character call my daughter (on her birthday) to surprise her with the news of our trip. She walked me through this process and I am forever greatful because we had a wonderful, worry-free vacation. The Disney Cruise line lives up to its billing. Incredibly clean, second to none service, wonderful food, activities for young and old all day long, 2 deck parties, Broadway type shows, free movies, they had it all. There was a small hiccup on our trip though... My mother had a great deal of difficulty walking from terminal to terminal in Atlanta & Miami. I messaged Suzanne who quickly called the airline and within an hour she informed me that my mother would get assistance for our return flights. I had no idea what could be done and because Suzanne is so great at her job she eased all our worries for our return home. BEST.VACATION.EVER!! Suzi C. Disney Cruise LInes |
Top notch personalized attention to every detail, Suzanne knows & is extremely knowledgeable about the various resorts. Being several states apart I was blown away by the prompt responses to my emails and inquiries during the booking process. When she gives you advice on a specific location do yourself a favor and LISTEN!!! Do your research if you prefer or just give her the basics of what you are looking for and trust the expertise and experience of Hurneys Journeys to help you decide on the best location for your vacation. I have booked two anniversary trips with Hurneys Journeys, the first one was unofficially booked by her yet she was there for me every step of the way to get the answers I needed and although she couldn't obtain credit for the first booking Suzanne still reached out to me upon my return home, I am in the midst of readjusting back to reality from the second official booking and I feel the same attentiveness as the first time. I even contacted Suzanne about a situation totally irrelevant to her duties after we returned home last week from St Lucia... where we mistakenly left a souvenir that was purchased at the resorts gift shop. Hurneys Journeys has assisted us in acquiring the item in which I thought I'd have to write off as a loss yet because of Suzanne's connections has enabled us to have a shipment on it's way from the Island. I can't say enough about how it feels to have a Travel agent who genuinely cares and has your best interest in mind. Any questions you have no matter how minor or redundant you may feel they are... ask, don't hesitate that's why Suzanne is the professional... she has the knowledge that we are seeking and is willing to assure you have made the best choice based on your likes or dislikes. Make Hurneys Journeys your first choice and you will never again worry about making the correct decision for vacation. I'm #TeamHurney always!!
Dee Sandals St. Lucia Thank you Suzanne for all of your help with our planning to return to Sandals Royal Bahamian. Our first time we visited 4 years ago, we booked solo and thought we did pretty well. However, once we connected I saw your passion for traveling - very similar to my own!! We bonded quickly over travel stories and love of the Caribbean. Your guidance helped us take advantage of all of our points from Sandals Select and our Sandals credit card. You got us personalized attention due to my gluten dietary restriction - which was amazing. They are really on point for anyone that has Celiacs or gluten issues!!
When we arrived we were upgraded to an amazing villa - thanks to you Suzanne! My husband was thrilled because we had the mini bar! The room was huge. We got a special delivery to our room of strawberries which was a nice touch. It was fun to chat with you during our trip, I felt like I had a BFF to share all my joy with. Thanks :) Mr. & Mrs. Noe Sandals Royal Bahamian |
Suzanne is absolutely amazing !! She is full service and will answer ANY questions no matter how small. I was a first time traveler and probably drove her nuts with all my questions and control but she came through 100% got us a wonderful resort and never made me figure anything out alone !! I can't thank her enough! I will only use her from now on!!!
Amanda M. Royalton Riviera Maya |
Suzanne Pike is a very knowledgable travel agent. She did a fantastic job planning a destination wedding in Jamaica for around 30 guests in May 2016. Everything was taken care of and if you had any questions prior to travel she would answer you immediately. I hope I have an opportunity to travel again - she would be the one I would go to!!!
Sharon G. Beaches Negril |
Had a great time in Jamaica! Suzanne was quick to respond to any questions I had and was extremely helpful!
Rick S. Beaches Negril |
Our vacation to Punta Cana was fantastic!! I can't thank Suzanne enough for all her help in the planning of our trip. Seeing we had never traveled out of the country before, we had a lot of questions...but no question was too small or silly, and she helped us every step of the way. Even when we got to our resort and our rooms were wrong (king bed instead of 2 queens) she was right on it! She called and emailed them until they made it right for us. I will definitely be calling on Suzanne to book our next get-away!!!
Leslie K. Royalton Punta Cana |